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From Connectivity to Service Delivery: Case Studies in e-Governance

Case studies and best practices

This report provides insight into the role Information and Communications Technologies (ICTs) can play in achieving development goals, distilling lessons learned and good practices for e-governance implementation, while also identifying core challenges. These case studies show how successful programming must be linked to existing national development priorities and targets. They also help us consider what is feasible and necessary for e-governance development in poor and middle-income countries, particularly when there is political will to promote democratic governance.

Related Publications

Online course: SDGs in the 2030 Agenda of the United Nations: Challenges of the Sustainable Development Goals

Available in English

This course on sustainability will focus on the challenges of the Sustainable Development Goals (SDGs) in the current panorama of development cooperation. In 2015, world leaders agreed on a set of glo...

Developed by Universitat Politècnica de València

Posted by Local2030

Tools : Capacity Strengthening

Sustainable Development Goals: Indigenous Peoples in Focus

Available in English

The International Labour Organization (ILO) has been at the forefront of promoting the rights of indigenous peoples through its Decent work Agenda. With its expertise and experience in this area, alon...

Developed by International Labour Organization (ILO)

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Concept notes and papers

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