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From Connectivity to Service Delivery: Case Studies in e-Governance

Case studies and best practices

This report provides insight into the role Information and Communications Technologies (ICTs) can play in achieving development goals, distilling lessons learned and good practices for e-governance implementation, while also identifying core challenges. These case studies show how successful programming must be linked to existing national development priorities and targets. They also help us consider what is feasible and necessary for e-governance development in poor and middle-income countries, particularly when there is political will to promote democratic governance.

Related Publications

Organising grassroots initiatives for a more inclusive governance: Constructing the city from below

Available in English

The project examines how grassroots organizations and networks providing urban critical services in informal settlements contribute to improve the quality of life of urban dwellers and to more inclusi...

Developed by Swedish International Centre for Local D...

Posted by Maria Jansson

Case studies and best practices

World's largest lesson - Introduce the Global Goals

Available in English

This is a website that offers resources for those who are planning an assembly or a lesson to introduce the Global Goals at school. You can choose a lesson plan, download the poster, explore the Goals...

Developed by United Nations Children's Fund (UNICEF)

Posted by UNDP

Tools : Raising Awareness

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