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From Connectivity to Service Delivery: Case Studies in e-Governance

Case studies and best practices

This report provides insight into the role Information and Communications Technologies (ICTs) can play in achieving development goals, distilling lessons learned and good practices for e-governance implementation, while also identifying core challenges. These case studies show how successful programming must be linked to existing national development priorities and targets. They also help us consider what is feasible and necessary for e-governance development in poor and middle-income countries, particularly when there is political will to promote democratic governance.

Related Publications

Roadmap for Localizing the SDGs: Implementation and Monitoring at Subnational Level

Available in English

This roadmap aims to support local and regional governments and their associations to implement and monitor the SDGs and to influence national policy-making with a view to creating an enabling environ...

Developed by United Nations Development Programme (UN...

Posted by Local2030

Tools : Raising Awareness

GPS Guide: Sustainable Public Management

Available in English

The GPS Guide aims to contribute the training of municipal managers and civil society organizations in several Brazilian cities, to implement plans and indicators of goals that address sustainable dev...

Developed by Sustainable Cities Programme (SCP)

Posted by Local2030

Guidance and systemization of experiences

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